Sr Manager, Risk Management (Risk Manager)

Role Responsibilities: With a high degree of independence, responsible for identifying, evaluating, and managing risks inherent across CarMax's operations and to ultimately reduce Company exposure and financial risk Leads the overall strategy of all commercial insurance programs including, Auto Liability, General Liability, Workers' Compensation/Employers' Liability, Property, Executive Risk, Aviation, Storage Tanks, Business Travel Accident, and Motor Cargo Partners across diverse teams to create comprehensive underwriting submissions and drives insurance renewals and negotiations, including executive presentations to appropriately represent the Company to insurers Proactively analyzes program effectiveness to ensure insurance structures are aligned with Company's exposures and risk tolerance levels Leads Workers' Compensation strategy and overall program (including certain state-specific programs) to ensure injured associates are appropriately supported and claims are resolved effectively Manages WC associates; actively partners with associates to drive performance and career development Direct management and oversight of CarMax's Bermuda-based captive insurance company; responsible for overall strategy, monthly analytics and reporting, local regulatory compliance, audits, premium determination, payments, and general administration Cultivates and maintains relationships with CarMax's captive service providers, including actuaries, auditors, claims administrators, brokers, insurer(s), and legal counsel; plays an advisory role on the captive Board of Directors Proactively directs strategy and claim / settlement authority for litigated and/or complex Auto/GL/WC claims in conjunction with legal counsel and insurance carrier; matters include overall strategy, discovery requests, mediations, hearings, settlements, and trials For all claim types, provides corporate direction to drive successful resolution (reduced costs/exposures) via partnerships with insurance providers, third party claim administrators, and legal counsel Prepares annual budget and presents budget to Executive Leadership; provides updated forecasts throughout year Provides insurance updates for the Board of Directors / Audit Committee on a semi-annual basis Successfully executes relevant key SOX controls, reviews process documentation, and provides support for internal and external auditors Supports more than 250 store locations, including certificates of insurance, auto insurance cards, compliance items, claims inquiries, and general guidance Manages company surety bond program Collaborates across the organization to understand risk management needs and strategic initiatives; serves as subject matter expert to educate and advise business partners on effective risk management strategies Serves as subject matter expert in reviewing contracts across the company to evaluate liability exposure and advise on insurance provisions to protect the Company

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.