Senior Consultant, Functional Transformation

Position Summary: Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work You’ll Do As the Senior Consultant, Scrum Master on the team you will: Lead the team through its Agile cadence, facilitating sprint planning, daily standups, sprint demos, and retrospectives. Partner with the Product Owner and Business Analysts to refine the backlog so stories are sprint ready with clear acceptance criteria, tracks progress against sprint commitments, reports on burndown, and removes blockers, including dependencies across teams. Participate in Scrum of Scrums to coordinate with other teams and the Release Train Engineer, supports demos, testing, and user acceptance testing with stakeholder Document risks, issues, and action items, escalating to the Project Manager when needed. The successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life. Qualifications Required: Bachelor’s degree Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve 3+ years of experience as a Scrum Master on Salesforce or other enterprise software implementations Working knowledge of SAFe and multi team Agile delivery Experience with Jira or a similar backlog management tool