Customer Service Representative [Work From Home - FT]

[Customer Support / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Health-Dental-Vision / Paid time off and company holidays / Opportunities for career growth - As a Customer Service Representative at Direct Meds, you will: Handle inbound customer inquiries with professionalism and efficiency; Resolve product, billing, and shipping issues promptly to ensure customer satisfaction; Document all customer interactions accurately in the company's CRM system; Collaborate with internal teams to escalate and track unresolved concerns; Provide detailed information about product features and usage to assist customers in making informed decisions; Maintain up-to-date knowledge of company policies and procedures to offer accurate guidance; Deliver exceptional support that fosters long-term customer relationships...Hiring Immediately >>