Associate - Guest Relations

Schedule: Day Shift - Supplemental hours - PRN: 0 - 24 hours per week.

Work Location: North Hospital (Onsite) Department Supported: Patient Experience

Candidate Primary Responsibilities: Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Candidate Requirements: High School Diploma/GED required.

Candidate Preferred: Previous concierge level customer service experience preferred. Previous healthcare experience involving patient/public contact preferred.