Practice Manager, Community Health Centter

Responsibilities: Partner with physician and service line leadership to support clinical and operational goals Lead teams across multiple sites and align staff to the service line vision Oversee daily operations and standardized workflows across sites Analyze operational data to identify root causes and implement improvement plans Prepare reports and recommendations for leadership to support strategic decisions Ensure consistent policy implementation across sites Address patient concerns with active listening and problem-solving Coach and develop staff to support career growth and engagement Participate in hiring, onboarding, and performance management Understand and manage revenue cycle operations and billing processes Monitor dashboards, identify revenue opportunities, and resolve discrepancies Oversee co-pay collection, referrals, eligibility, registration accuracy, and charge capture Monitor budgets, analyze variances, and contribute to budget development Communicate change initiatives and explain the why to drive adoption Promote culturally competent care and respect for diverse perspectives Navigate difficult conversations with fairness and solutions-oriented thinking Promote teamwork, accountability, and a culture of continuous learning Ensure compliance with policies and accurate documentation across all sites

Key requirements: Bachelors Degree 3-5 years of healthcare management or supervision experience including clinical operations Knowledge of physician practice management, financial systems, budget management, reimbursement issues, and regulations Excellent written and spoken communication and presentation skills Strong customer service skills in a high-volume setting Initiative and ability to work independently Outpatient experience preferred broad collaboration and relationship-building customer service orientation strong communication and presentation skills revenue cycle management budgeting and financial analysis reporting and metrics dashboards