apex informaticsTallahassee, FL
Business Continuance Manager
Business Continuance Manager
Business Continuance Manager
apex informaticsTallahassee, FL
yesterday
Business Continuity PlannersBusiness Operations Specialists, All OtherComputer and Information Systems Managers
Apply for this role (opens in a new tab)Title: Business Continuance Manager
Location: Tallahassee, FL 32399
Job Description:
- Experience 5-7 years of experience in business continuity planning, disaster recovery, or enterprise risk management roles.3-5 years of hands-on ServiceNow platform experience, including at least 2 years working with ServiceNow GRC modules (BCM, Risk Management, or Policy & Compliance)
- Strong background in enterprise software implementation and integration projects, preferably with ServiceNow or similar platform technologies.
- Experience leading cross-functional implementation projects, managing stakeholder relationships, and driving organizational change.
- Primary Job Duties/ TasksThe activities this candidate will be tasked with include, but are not limited to the following:
- Configure and customize ServiceNow BCM module to meet enterprise requirements
- Integrate ServiceNow BCM with existing ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems
- Develop custom forms, business rules, and UI policies to optimize BCM functionality
- Manage ServiceNow BCM system upgrades, patches, and feature enhancements
- Utilize ServiceNow CMDB integration to identify and map critical IT services and dependencies
- Configure business impact analysis (BIA) tools and automated RTO/RPO calculations
- Develop service dependency mapping and single point of failure identification procedures
- Design and implement standardized business continuity plan templates within ServiceNow BCMConfigure automated plan maintenance, version control, and approval workflows
- Develop comprehensive ServiceNow BCM training programs for all user types
- Create user guides, process documentation, and self-service resources
- Conduct training sessions and workshops for platform users and administrators
- Monitor ServiceNow BCM performance and identify optimization opportunities
- Implement automated feedback collection and analysis procedures
- Develop continuous improvement workflows and enhancement tracking systems
- Must complete daily reporting activities
- Other duties as assigned
Also on the board Same function, level within a rung
Level
Manager
Location
Tallahassee, FL
Occupation
Business Continuity Planners
Industry
Computer Systems Design Services
Posted
yesterday