Product Manager (Ref: 197190)

Location: Miami, Florida (Hybrid – Initial onsite, then hybrid)

Salary: $145,000–$165,000 Base Salary + Bonus

Contact: Jessica.Dobie@forsythbarnes.comForsyth Barnes is partnering with a fast-growing premium consumer goods business to appoint a Product Manager within its Technology function. This is a highly visible role working directly with the CTO, responsible for owning and evolving the company's internal technology platforms. You'll partner with stakeholders across Operations, Commercial, Finance and Customer teams to deliver technology initiatives that improve business performance, streamline processes and drive measurable commercial value. This is not a traditional software product role. Instead, you'll bridge the gap between technology and the wider business, shaping how internal platforms enable growth across a rapidly expanding organisation. The successful candidate will be commercially minded, highly collaborative and confident engaging with stakeholders at every level of the business. This opportunity is ideal for an experienced Product Manager or Business Analyst who enjoys solving operational challenges, driving technology adoption and influencing strategic business decisions.

Key Responsibilities: Own the end-to-end lifecycle of internal technology platforms, from implementation through continuous improvement. Partner with stakeholders across Operations, Commercial, Finance and Customer teams to gather requirements and identify opportunities for optimisation. Develop and manage product roadmaps, backlogs and delivery plans aligned with business priorities. Drive user adoption through effective change management, communication and training initiatives. Work closely with Engineering, Data and third-party vendors to deliver new platform capabilities. Capture user feedback and continuously enhance products based on business needs and measurable outcomes. Translate complex business requirements into actionable product initiatives and user stories. Prioritise initiatives that deliver operational efficiencies and commercial impact. Champion collaboration between technical and non-technical teams, ensuring technology solutions align with business objectives. Support governance, documentation and product best practices across multiple technology platforms.

Required Experience: 5+ years' experience within Product Management, Business Analysis or Technology Delivery. Experience managing enterprise platforms such as ERP, CRM or other SaaS applications. Strong stakeholder management skills with the ability to influence both technical teams and senior business leaders. Proven experience gathering requirements, prioritising backlogs and delivering business-focused technology solutions. Experience driving user adoption, organisational change and process improvement initiatives. Strong understanding of Agile delivery methodologies. Excellent communication skills with the ability to translate technical concepts into clear business outcomes. Highly organised with strong project management and problem-solving capabilities. Experience within Consumer Goods, Retail or eCommerce environments is advantageous, with exposure to Shopify considered a plus