teplis travelNew York, NY
Corporate Travel Agent
SENIOR CORPORATE TRAVEL AGENT: Sabre/Spotnana
WORK AT HOME: REMOTE LOCATION
Role Description:
The Senior Corporate Travel Agent role is a full-time or part-time remote position responsible for managing corporate travel needs for business travelers. Day-to-day tasks include booking air, hotel, and car rental reservations, coordinating complex itineraries, and ensuring travel arrangements comply with client policies and preferences. The role involves providing prompt, professional customer service, addressing traveler inquiries, and resolving issues before, during, and after trips. The Corporate Travel Agent will use industry booking tools and online platforms to secure competitive rates, optimize routings, and support cost‑saving initiatives. Collaboration with internal teams and account managers to support client programs and maintain high service standards is also expected.
Qualifications:
Demonstrated proficiency in travel Reservations and Travel Arrangements, including air, hotel, and car bookings.
Strong Customer Service skills with the ability to communicate clearly, handle issues calmly, and support travelers in real time.
Experience with Car Rental and related ground transportation solutions within corporate travel programs.
Handle multi‑segment itineraries, international travel, and special fare requests providing personalized service for corporate accounts. Manage exchanges, refunds, and reissues accurately with or without scripts or similar tools
Extensive experience with Sabre GDS (Sabre Red/Mosaic)
Create and modify PNRs, profiles, PCC’s and agency settings using advanced Sabre commands and assist with Sabre automation tools.
Apply fare rules, ticketing procedures, and corporate travel policies.
Interaction with Online Booking Tools (Concur Travel and Spotnana)
Background in Sales or upselling travel services that align with client needs and company guidelines.
Familiarity with GDS or other corporate booking tools (e.g., Sabre and Travelport+) is highly beneficial.
Excellent written and verbal communication skills, attention to detail, and strong organizational abilities.
Ability to work independently in a remote environment, manage priorities, and meet deadlines.
Previous experience in corporate travel agencies or travel management companies preferred.
In depth experience with international ticketing a plus
Company Description:
Teplis Travel Service is a corporate travel management leader with over 50 years of experience serving organizations of all sizes worldwide. As a Certified Women‑Owned Business Enterprise (WBE), Teplis combines high‑touch service with advanced technology to deliver customized travel solutions, robust reporting, and measurable cost savings. The company operates with a nimble, flat management structure that encourages flexibility, innovation, and responsiveness. Its travel counselors and account management teams bring extensive industry expertise to help clients achieve their corporate travel objectives. As part of the Frosch Global Travel Network and Signature Travel Network, Teplis has a global presence across six continents and access to significant travel buying power.
Join a great, high‑touch service team of professional peers with a long‑term company offering competitive salary and benefits.
Job Types: Full‑time, Part‑time, In Office, Remote
Also on the board Same function, level within a rung
Level
Senior
Location
New York, NY
Occupation
Travel Agents
Industry
Travel Agencies
Posted
2 days ago