Hospitality & Customer Relations Roles

If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.. Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts.. Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system.. Run a group room’s control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days.. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

The Yards Marina, a premier waterfront destination on the Anacostia River, is seeking a dynamic and experienced Marina Manager to oversee daily operations.. Nestled between Nationals Park and the Washington Navy Yard, the marina offers direct access to vibrant dining, entertainment, and residential communities.. The Marina Manager will ensure smooth operations, exceptional customer service, and a safe, welcoming environment for boaters and visitors alike.. Proven experience in marina or waterfront operations management.. Familiarity with maritime safety regulations and environmental compliance.

Maydan and Medina are two of Washington, D.C.s most celebrated restaurants, each offering a unique culinary journey inspired by the flavors, traditions, and communal spirit of the regions they represent.. Maydan, a Michelin-starred establishment, embraces the warmth of live-fire cooking, bringing together the vibrant cuisines of North Africa, the Middle East, and the Caucasus region.. Supervises: Executive Chef, Beverage Director, FOH & BOH Management Teams, and all restaurant staff. 5+ years of senior management experience in a high-volume, full-service restaurant (Michelin, James Beard, or industry-recognized hospitality experience is a plus).. Proven track record of success in multi-unit management or overseeing large-scale restaurant operations.

The Front Desk Supervisor will provide our guests with excellent service at the front desk, from making reservations to departure.. Also responsible for selling guest rooms, food & beverage outlets, and seasonal hotel promotions.. Ability to define problems, collect data, establish facts, and draw valid conclusions.. Assist in guest check-in/check-out, reservations, billing, and guest services.. We consider all qualified applicants without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, pregnancy, veteran status, disability, or other protected classes.

Reporting Directly to the Regional Director, Sales & Marketing, the Director of Revenue is accountable for maximizing Hotel Revenues across rooms, F&B outlets, meetings and events, spa etc.. · Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel.. -System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms.. 2+ years successful experience in luxury hotel revenue management.. Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred

At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Over 60% of our managers and 100% of our GMs were promoted from within. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. Keyword: Host/Hostess - New Restaurant Grand Opening

Responsible for the management of all aspects of the front of house functions including doorman, bellman, bell captain, concierge agent, guest relations agent, front desk agent, matrix coordinator, club concierge, club attendants and learning coaches, in accordance with hotel standards.. 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration or related major; 2 years experience in the guest services, front desk, or related professional area.. Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.. Works closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Coordinate and execute workplace services including mail, office supply services, and onboarding.. A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.. Host is a service line of CBRE, the world's largest commercial real estate organization.. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services.. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

The newly renovated Residence Inn Dupont Circle offers a dynamic and rewarding work environment right in the heart of downtown.. Located just two blocks from the Dupont Circle Metro (red line), our hotel is conveniently close to U.S. government buildings, corporations, embassies, the World Bank, universities, tourist attractions, restaurants, and associations.. At Residence Inn Dupont Circle, we pride ourselves on providing exceptional service and extensive amenities that set us apart from ordinary downtown DC hotels.. The Front Desk Supervisor is responsible for leading the front office team to deliver exceptional guest service and operational excellence.. Assist the Front Office Manager in onboarding, training, and mentoring front desk associates.

Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming.. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story.. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.. Use proper two-way radio etiquette at all times when communicating with other employees.

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations.. Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators.. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.. Use proper two-way radio etiquette at all times when communicating with other employees.

Papa Johns is looking for an enthusiastic and experienced General Manager.. This is your opportunity to become a key player in the continued growth of Papa Johns, where youll have the chance to lead a dedicated team and make a significant impact on the business.. Guide and mentor your team to ensure exceptional service, cleanliness, and adherence to Papa Johns standards.. Oversee financial performance, including budgeting, forecasting, and managing profit and loss.. Solid experience in financial management, including budgeting and profit and loss analysis.

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.. For more information, please visit solera.com.. Collaboration: Work closely with sales, marketing, product development, and customer support teams to ensure a seamless customer experience and alignment on strategic initiatives.. Bachelors degree in Business Administration, Marketing, or a related field; MBA preferred.

As the Host at Daru, you will be the first point of contact for our guests, setting the tone for their entire dining experience.. You will manage reservations, greet guests, and coordinate seating arrangements to support smooth restaurant operations.. Manage reservations and seating arrangements efficiently. Maintain a clean and inviting host stand and lobby area. If you’re passionate about hospitality and want to be part of an exciting dining destination in DC, please send your resume and a brief cover letter to (email address) or apply in person at Daru.

We are working on cutting-edge solutions for the industry: we harness cloud-native data pipelines with advanced AI/ML models to drive asset performance.. Kalibri, a SaaS start-up in the hospitality industry, is searching for an Enterprise Account Director who will oversee the commercial relationships with our largest customers such as Hilton, Marriott, Choice, Aimbridge etc.. Bachelors degree in Hospitality management, or related field and / or 5+ years proven experience in senior / strategic account management roles within a hospitality, SaaS and/or Data as a Service organization. Fully remote work, with a thriving company culture. Robust medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for dependents

Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. Process all guest check-ins and check-outs, and handle reservations and cancellations. Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction. High school diploma or equivalent; degree in hotel management or relevant field is a plus. Proficiency in using hotel management software is preferred.

Their lip color will be uniquely theirs from the ideation to: color, finish, flavor and even the name.. Provide a unique and entertaining guest experience from beginning to end; confirming reservations, welcoming guests, completing reservations, encouraging guests to capture moments and share on social media.. Emulate Lip Lab brand DNA and culture. An ability to grow within the cosmetics/artistry industry regardless of your background (we hire across a range of industries: hospitality/service, retail, guest services, performance/arts, etc.. Apply today and let the good times begin

Butler Hospitality serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R to name a few) to increase the efficiency of their food and beverage operations.. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels.. Assist with the management all hub employees to include all entertainment.. Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.. Restaurant Crewmember - Ronald Reagan International Airport District of Columbia, United States 3 weeks ago

Opportunity: Group Sales Manager. Property Director of Sales – Area Director of Sales – Regional Director of Sales. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.. Follow sustainability guidelines and practices related to HHM’s EarthView program.. Proven track record in sales required and previous hospitality sales experience preferred.

Job Description As the Front Desk Supervisor, you will work under the direction of the Front Desk Manager to lead the front desk team in delivering smooth and efficient check-in/check-out experiences, resolving guest concerns, and maintaining a high standard of service.. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.. Perform any or all other duties as assigned by Guest Services Manager. Qualifications 2+ years of front desk, guest services, or hospitality experience. Proficient with property management systems preferred but not required (e.g., OPERA, Maestro)