Hospitality & Customer Relations Roles

City Experiences is seeking Hosts for our City Cruises operation in Norfolk, VA. Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS). Participate and lead post-cruise clean up; assign duties, and ensure the completion of all side work. Perform a walk-through inspection with manager(s) at the completion of each cruise to ensure proper deck arrangement and sanitation. Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident

As a Host at our restaurant, you will be the first friendly face our guests encounter, setting the tone for their dining experience. Maintain cleanliness and organization of the hostess station and lobby area. Full mobility of hands and arms to perform repetitive tasks, such as transporting plates, glasses, and baskets between the kitchen and dining room. Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.

We value our team members and look forward to sharing with you our passion for guest service, our opportunities for career growth, our competitive benefits, and our desire to build a lasting friendship with each team member. Guaranteed Sundays off. As a host, you will be the first person to greet a guest when arriving at Tucanos, and the last person to bid farewell to the guest after dining at Tucanos. You will engage guests, assisting them with any wait times, managing special seating requests, communicating unique guest needs, and escorting them to their seats when a table is available. You will be responsible for ensuring our guest experience begins with the finest personal care and service.

Patron seating is determined per guest request and outlet procedure ensuring fair placement opportunity for servers. Reports to a Restaurant Supervisor or Manager.. Direct the seating rotation within the facility as appropriate distributing reservations among the servers equally. Must be able to occasionally lift, carry and balance Dining Room service trays weighing up to 40 lbs upstairs when required.. Ability to absorb information quickly: Menus, reservation systems, Dining Room floor plan, point-of-sale operation.

Completes assigned opening and closing side work as.. light cleaning such as dusting light fixtures/furniture/woodwork/artifacts.. Soda fountain operation.. Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area of the.. Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in

Provide menus and announce Waiter/Waitress's name. Coordinate with wait staff about available seating options. Previous experience as a host/hostess preferred. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply. 15 - 17 USD per hour (Holiday Inn VA Beach North)

As a Host/Hostess, you will assist in greeting and seating guests in a hospitable manner, and maintaining a waiting list. Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes.

They're responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a clean/ sanitary environment all while accommodating their needs. Bring The Vibe - There is no library, we've got 100+ beers on tap. Be ALL IN - Don't just talk about our food and beer. Celebrate Variety - We like our people, food, beer, and experiences to be extraordinary. Embrace it with open arms and raised glasses.

Proudly representing the hotel & resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction.. Understand and act on service recovery situations based on brand and Gold Key|PHR policy. Perform all duties of Guest Service Agent II.. Handle guest registration process in an efficient and friendly manner to include check-ins/check-outs in accordance with Gold Key|PHR standards/hotel credit/cash handling policies.. Follow PCI compliance procedures when communicating with guests during registration.

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone.. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution.. Other tasks as assigned by the Guest Services Manager. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

The host is to supervise and coordinate the activities of the dining.. Warmly greets and seats guests in the highest professional manner. Possess the knowledge of the POS system to ring sales. Maintains dining room, entrance (interior & exterior) restaurant throughout shift. Maintain the cleanliness of the dining room, entrance, bathrooms and menus are kept clean throughout operations.

A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres.. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast.. In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S., RTV trail riding and tennis.. Coordinate with restaurant and/or bar staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

6) Available to work Friday, Saturday and Sunday.. Star Concessions & Military Restaurant Holdings are leaders in in the airport concessions and military base industry, currently operating food, beverage and retail establishments in three major airports and two military installations including the Norfolk Naval Station. The Host/Hostess position also works as a Cashier in our To Go area. This position is responsible for seating all guests in a rotation manner where seats are available, helping the food server staff when needed, and light cleaning duties around the restaurant. Experience in prior host/hostess positions is a plus but not required as we have a structured training program.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.

The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. Store Events Spokesperson

Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out.. Process all guest check-ins and check-outs, and handle reservations and cancellations.. Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction.. High school diploma or equivalent; degree in hotel management or relevant field is a plus.. Proficiency in using hotel management software is preferred.

Our Winning Family Starts With You Check out these great benefitsFlexible schedules to help you balance other life commitments (school, childcare, family care, etc.). That includes placing the health and safety of our team members and guests as a top priority.. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests' dining experience.. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected.

Description The Executive Director of Operations will be responsible for the overall leadership and management of the rooms division Colonial Williamsburg Hospitality.. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.. Provide strategic direction, leadership, and support to the entire Rooms Division, ensuring alignment with Colonial Williamsburg Hospitality overall vision, mission, and guest service objectives.. Plan, organize and participate in a variety of departmental meetings within Colonial Williamsburg Hospitality as well as with Colonial Williamsburg Foundation leadership.. Proven experience managing large-scale properties, ideally in luxury hotels or resorts with a focus on guest services, housekeeping, and front office operations.

Description The Executive Director of Rooms Operations will be responsible for the overall leadership and management of the rooms division Colonial Williamsburg Hospitality.. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.. Provide strategic direction, leadership, and support to the entire Rooms Division, ensuring alignment with Colonial Williamsburg Hospitality overall vision, mission, and guest service objectives.. Plan, organize and participate in a variety of departmental meetings within Colonial Williamsburg Hospitality as well as with Colonial Williamsburg Foundation leadership.. Proven experience managing large-scale properties, ideally in luxury hotels or resorts with a focus on guest services, housekeeping, and front office operations.