Hospitality & Customer Relations Roles

Help us succeed as our next Hotel Front Desk Associate to adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, and follow safety procedures and company policies. Other duties include provide excellent service to customers and team mem

Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. If you're looking for a dependable, engaging role in hospi

Proficient in Front Desk & Reservations responsibilities for a full understanding of Front Office operations. The Front Office Host is at the heart of every hotel, and our front-of-house staff are some of the most important members of the team. They are the first to meet and interact with our guests

Front Desk Agents are responsible for acting as the face of the Resort, answering and responding to internal and external guest needs and deliver outstanding guest service and financial profitability. Must have excellent guest service skills, proven conflict resolution skills, and proven leadership

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. Rooms & Guest Services Operations. Our Guest Experience Experts take the initiative to deliver a wide range of se

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and vi

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. Driftwood Hospitality Management is renowned for our fully integrated approach

Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. Free room nights at our hotels and employee discounts within your hotel brand. Readily available and approachable for all guests while prov

Resort office or hotel front desk experience is a plus. Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. Re

In conjunction with the other members of the hotel operations team, Hotel Ambassadors provide fun hospitality in a friendly manner in accordance with the Harrah's Resort Southern California Family Style Service standards. Takes ownership of guest challenges and resolves guest issues using service re