Hospitality & Customer Relations Roles

You'll play a key role in delivering an exceptional arrival and departure experience for our guests handling check-ins, check-outs, room assignments, and inquiries with professionalism and genuine hospitality. This is a demanding business and we look for flexibility with work days and hours, but it

Proficient in Front Desk & Reservations responsibilities for a full understanding of Front Office operations. Effectively manage daily correspondence and operational tasks to exceed customer expectations and expand customer base. The Front Office Host is at the heart of every hotel, and our front-of

This role manages inventory control, documentation, duty optimization strategies, warehouse operations, and customer communication, and serves as the primary liaison with CBP, customs brokers, internal teams, and external partners to support seamless import/export activities and maximize cost saving

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. Our team is looking to add a motivated Night Auditor to ma

Ability to stand and move throughout front office and continuously performs essential job functions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve

Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Work closely and cooperatively with other front office and

Front Desk Agents are responsible for acting as the face of the Resort, answering and responding to internal and external guest needs and deliver outstanding guest service and financial profitability. Provide prompt, courteous and efficient handling of all requests for guest room reservations, chang