Hospitality & Customer Relations Roles

We stand out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction rating! The main objective of this role is to design and execute a scalable engagement program for SMB customers; including email campaigns, webinars, video content, and automated

Hospitality Customer Service – Hotel Reservations (Remote). Interest in hospitality, travel, and creating memorable guest experiences. Hospitality Customer Service Representatives.

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Prolonged periods of sit

One to two years of front desk or guest services experience required; prior supervisory or team lead experience preferred. This role supports the front desk team by overseeing daily operations, mentoring team members, and ensuring seamless guest interactions from check-in to check-out. Supervise and

Book reservations for those guests who approach the Front Desk. Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. Preferable one-year experience in a front desk position.

Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Strong customer-relations skills with a total commitment t

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and vi

Guest Relations: Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security. Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations. Sales & Marketing: Assist with in-house guest sales and ma

Guest Services: Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns. Minimum of one year in customer service; hotel operations experience preferred. Hotel Management & Consulting is seeking a positive, pr

Now hiring a Hotel Front Desk Associate, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and provide friendly assistance to customers and team members. Additional duties include coordinate with other departments when needed, adhere

With a strong focus on teamwork and data-driven decisions, you'll ensure that our values are lived in every aspect of the store's operations. You will be the driving force, leading a team to achieve operational excellence and delivering unparalleled guest experiences. Your role will involve creating

The ideal candidate will have previous restaurant management experience and will be responsible for team development, guest relations, and ensuring operational efficiency. Rubios Restaurant Group is looking for a dedicated Assistant Manager to oversee restaurant operations in Encinitas, California.

Support front desk and guest service operations as needed to ensure overall guest satisfaction and smooth hotel operations. We are seeking an energetic and hands-on Operations Manager to support evening hotel operations at the Residence Inn by Marriott San Diego Downtown/Gaslamp Quarter. This positi

Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, Night Audit, and

This role will also focus on selling Revenue Cycle Management (RCM) Operations services. Are you a Sales Executive (SE) with an entrepreneurial mindset, proven experience in RCM Operations with a track record of driving complex, outcome-focused sales? If so, Deloitte Consulting LLP is seeking a high

The role involves overseeing Associates at the front of the store and ensuring top-notch customer service while maintaining an organized environment. The ideal candidate will have a strong understanding of merchandising and a customer-centric attitude.

Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, Night Audit, and

A senior living provider in San Diego is seeking a part-time Concierge to be the first point of contact for residents and guests. The ideal candidate will have excellent communication and organizational skills, along with prior experience in hospitality.

Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests. Supervise and manage hotel departments and oversee hotel operations as directed. Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monit

Amirian Management Company is seeking a Restaurant General Manager in Oceanside, California. In this role, you will be responsible for managing daily operations, ensuring compliance with health regulations, and maintaining inventory. This position requires working approximately 50 hours per week and