Hospitality & Customer Relations Roles

Hospitality Customer Service – Hotel Reservations (Remote). Interest in hospitality, travel, and creating memorable guest experiences. Previous experience in customer service, hospitality, or reservations is a plus but not required.

Hospitality Customer Service – Hotel Reservations (Remote). Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Handles and provides resolution to guest complaints and employee issues. Addresses guest complaints regarding housekeeping service or equipment. Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures.

A leading facility management company is seeking an Assistant Area Manager in San Francisco, California. Candidates should have strong leadership skills, a bachelor's degree in Business Management, and 2-5 years of relevant experience or equivalent.

This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in an impeccable guest experience. The Events Services Manager effectively and proactively monitors the functions that have been assigned to them. Closely work wit

Key responsibilities include managing front desk operations, handling incoming calls, and performing various administrative tasks. This role involves providing comprehensive front-of-house and administrative support, ensuring a professional experience for clients and visitors.

The Operations Supervisor may function to support a number of areas at the property including: Housekeeping, F&B, Front Office, and Banquets (as applicable by hotel). Assist food and beverage department, front desk operations and housekeeping department based on volume and need (as applicable by hot

Accepting Applications for Managerial Hotel Positions.

Key responsibilities include managing front desk operations, handling incoming calls, and performing various administrative tasks. This role involves providing comprehensive front-of-house and administrative support, ensuring a professional experience for clients and visitors.

Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Practice safe work habits following MSDS and OSHA standards while working to increase guest satisfaction scores.

Monitor daily bookings to coordinate with front desk team and guests when the hotel is oversold on specific room types. Inform guests of all hotel services and amenities. As our Front Office Manager, you will be involved with all aspects of the front office operations.

Assist food and beverage department, front desk operations and housekeeping department based on volume and need (as applicable by hotel). The operations supervisor may function to support a number of areas at the property including: housekeeping, f&b, front office, and banquets (as applicable by hot

Do The Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area