Hospitality & Customer Relations Roles

The staff's core purpose is to make all guests at the ballpark feel like "VIPs" during their time at Citi Field.. Serve as frontline and highly visible informational resource for all guests at Citi Field, with an emphasis on detailed knowledge of the ballpark and its features.. Assist guests with scanning of tickets during ingress at all VIP entrances and answer directional questions to help guests find the most convenient route to their seats or other areas of the ballpark.. Control access to the Delta Club, Hyundai Clubs, Empire Suite Level, Empire Club, Hudson Whiskey NY Club, and Cadillac Club at Payson's - check tickets for all guests attempting to access these areas in a friendly and non-confrontational manner, including polite explanation for guests who do not have access to a particular area.. A flexible schedule for some weekday afternoons, nights, weekends, & holidays during the baseball season.

Fertility & Family Forming Support and Resources. Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by. Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment. Tao Group Hospitality acquired Hakkasan Group in April 2021.. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Palm Tree Beach Club, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more.

Customer Service / Sales Representative Wanted!. Based in the NYC area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation.. Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction. Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate. Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. The Front Office Supervisor is responsible for all front desk operations and providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.. Use proper two-way radio etiquette at all times when communicating with other employees.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Ace Hotel is a collection of individuals held together by an affinity for the soulful.. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.. Review daily Front Office work and activity reports generated by Night Audit.

This role is perfect for someone who thrives in a fast-paced, guest-focused environment, can move seamlessly between greeting and seating guests, and delivering an exceptional dining and beverage experience.. Manage reservations and walk-ins using our booking system.. Escort guests to their tables and ensure they are comfortable.. Assist in maintaining a clean, organized, and inviting dining room and host stand.. 1+ years of hospitality experience (serving, hosting, or both) in a high-volume or upscale environment preferred.

Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared.. Alfred Portale will lead the culinary direction as the Chef Managing Partner.. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience.. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant.. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The art deco inspired space, in a nod to the historic origin of the building, will be both welcoming and comfortable. Inspired by the building’s art deco roots, our space is both welcoming and elevated- offering guests an immersive, entertaining experience and next-level hospitality from every seat in the house. You will assist in coordinating reservations and seating, all while creating a comfortable and enjoyable wait for guests. Assist with opening and closing procedures, including preparation of the host stand, bathroom maintenance and floral arrangements.. 1 or more years’ experience working in a fine dining establishment

Located in the iconic Rockefeller Center, NARO comes from husband-and-wife team chef Junghyun “JP” & CEO Ellia Park of NA:EUN Hospitality (Atomix, Atoboy, ACRU).. NARO reimagines the Korean classics of JP and Ellia’s heritage through a contemporary lens, while honoring the rich foundations of Korean cooking.. Maintaining cleanliness in all guest-facing areas of the reception hallways, host stand, washrooms, and coat check.. At least 1 year of fine dining service experience (preferably in a host or maitre d’ role). We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Monitor restaurant supply, food, and beverage inventories, and communicate inventory status to purchasers. Coach staff to converse about menu offerings, product sourcing, and culinary preparation techniques. Oversee proper management of VIP reservations with the Hauser & Wirth Art Gallery. Maintain a clean and safe work environment, which includes the restaurant, loading dock, and all other work premises. Exceptional organizational management skills.

The Rezdôra team is looking for a dynamic and energetic Maitre D' who is dedicated to the hospitality industry and is looking to build their career in the world of fine dining. The Maitre D' is expected to greet and seat guests, answer phones and help management with reservations emails. They will also maintain our various spaces and act as a liason between the FOH and BOH. As a Maitre'D with us you are responsible for cooperating with the Management team and supervising the Host team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor and a genuine smile with eye contact. Must have 2 years + experience in a fast paced NYC restaurant as a Lead Host or Maitre'D

STARR Restaurants is reimagining one of New York’s most iconic Italian destinations— Babbo, opening this September – just steps from Washington Square Park. We are seeking exceptional culinary and hospitality leaders to help shape this extraordinary new chapter.. At the helm of Babbo is Chef Mark Ladner, a James Beard Award winning chef who earned two Michelin stars and a four-star New York Times review as Executive Chef of Del Posto.. With formative experience under legends like Jean-Georges Vongerichten and Todd English, Chef Ladner brings a rare level of craft and vision.. Alongside Chef Ladner’s reimagined culinary program is a wine & beverage program of great depth with a wine cellar that is the home to rare gems and benchmark Italian wine producers spanning the country from north to south.. 4+ year of experience in a busy/well rated NYT restaurant as a host or reservationist

The Inn at Pound Ridge located in Westchester, NY is Seeking an Experienced Maitre'd!. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings , guest assistance, and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift. Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift.. Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

Affiliated with STARR Restaurants , Electric Lemon, a seasonal American restaurant, celebrates the passionate farmers, growers and artisans of the Mid-Atlantic, transforming their pristine products into clean, conscious cuisine that puts flavor at the forefront. Offering stunning views from the 24th floor of the Equinox Hotel, located within New York City's Hudson Yards, Electric Lemon's sleek, expansive dining room and serene al fresco terrace make up the ideal multi-use, day-to-night setting. Poise and precision, with a natural inclination toward warmth and gracious hospitality.. 1+ year of experience in a busy/well rated NYT restaurant as a host or reservationist.. Familiarity & experience operating OpenTable or Resy reservations systems

After taking the Parisian dining scene by storm, internationally acclaimed chef Daniel Rose returned to his home soil with Le Coucou , his New York City collaboration with restaurateur Stephen Starr.. The Roman and Williams-designed space is a gracious modern nod to fine European gastronomy, with crisp linens, flickering candles and whitewashed brick serving as subtle framework for Rose’s vivid cooking.. Updating classical French cuisine with charm and verve, Rose shrinks the intercontinental divide separating the City of Light and the Big Apple, proving that the true essence of fine French dining can thrive in any time zone.. 1-3 years' of experience in a fine dining or Michelin-starred restaurant preferred. Poise and precision, with a natural inclination toward warmth and gracious hospitality

Holywater is an upscale cocktail bar in Tribeca from the team behind Grand Banks (and a handful of other nautically inspired ventures).. The maritime-themed, underground space consists of three intimate rooms – a cocktail bar, a lounge, and a dining room — filled with artifacts collected over the years.. The Lead Host will work closely with venue management to ensure the restaurant maximizes each guest experience from beginning to end, and to increase seating opportunities at the Venue.. The Lead Host heads the Front Door staff, mentors junior members of the front door team, monitors daily reservations via Resy, will liaise with the Guest Services team, operate an accurate wait list during peak service periods.. 109 West Broadway Basement LLC DBA Holywater is an equal opportunity employer.

Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca.. Named “The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the “Best Waterfront Restaurants in the World” by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views.. The Lead Host will work closely with venue management to ensure the restaurant maximizes each guest experience from beginning to end, and to increase seating opportunities at the Venue.. The Lead Host heads the Front Door staff, mentors junior members of the front door team, monitors daily reservations via Resy, will liaise with the Guest Services team, operate an accurate wait list during peak service periods.. Communicate with venue management daily

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership.. The Hospitality Sales Manager at Waldorf Astoria New York is an elevated, dual-focus role that combines the operational oversight of an Assistant In Room Dining Manager with the proactive, relationship-driven responsibilities of a Hospitality Sales Manager.. This leader embodies the spirit of New York City and the luxury standards of Waldorf Astoria, orchestrating flawless in-room dining experiences while driving sales and managing private dining events with meticulous attention to detail.. Oversee the day-to-day operations of In Room Dining, ensuring the highest guest service standards and execution of luxury hospitality at every touchpoint. Proven track record in luxury hospitality management, in-room dining, and/or event sales.

Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. Process all guest check-ins and check-outs, and handle reservations and cancellations. Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction. High school diploma or equivalent; degree in hotel management or relevant field is a plus. Proficiency in using hotel management software is preferred.

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed.. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise.. Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period. Notifies server of guest seating, and communicates any special needs or requests. Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks