Hospitality & Customer Relations Roles

The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform. You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems us

Hospitality Customer Service – Hotel Reservations (Remote). Previous experience in customer service, hospitality, or reservations is a plus but not required. Hospitality Customer Service Representatives.

We stand out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction rating! The main objective of this role is to design and execute a scalable engagement program for SMB customers; including email campaigns, webinars, video content, and automated

Hospitality Customer Service – Hotel Reservations (Remote). You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Hospitality or customer service experience is a plus.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Greet, register and service guests in a friendly and courteous manner according to hotel/brand