Hospitality & Customer Relations Roles

Complying with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maintaining regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. The Front Office Agent is responsible

As a Guest Services Representative, you will assist customers with telephone calls related to dispatch services while delivering the highest level of customer service and courtesy, this includes partnering with several departments in handling guest requests and ensure a resolution. Perform data entr

Perform all check-in and checkout functions.Accept, sort and distribute all messages for guests.Produce, generate, and distribute reports.Post charges to guests' accounts.Respond to guests' special needs.

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Customer Services experience preferred.

TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Excellent communication and customer relations skills. Our mission is to build lasting relationships by providing prescription benefit ex

Overseeing the concierge desk, the Front Desk Agent (Concierge) will ensure all homeowner concerns and communications are monitored and receive a timely response. The Front Desk Agent (Concierge) actively contributes to the cleanliness and organization of the building, ensuring all back-of-house, st

Have working knowledge of reservations and procedures, including how to take same day reservations. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a

Manage lobby flow by directing guests to appropriate front desk windows and minimizing wait times. It is the primary responsibility of the Front Desk Greeter to create a welcoming and efficient arrival experience for all guests by managing lobby flow, answering questions, and providing clear directi

Open communication, genuine hospitality, and personal growth are at the heart of everything we do. Let's make hospitality feel like home.

Handle all front desk related activities including:. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Customer service background preferred.

Front Desk Agent At The D Hotel & Casino. Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Ability to communicate effectively with guests, team members and management in both

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for resolving escalated customer relations issues. Answer inquiries pertaining to hotel policies and services.

Other: Demonstrate knowledge of federal and state laws as they apply to human resources management.

Handle all front desk related activities including:. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Member Services Representative.