Hospitality & Customer Relations Roles

Stay informed on hotel brands, loyalty programs, promotions, and destination updates. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. Previous experience in customer serv

Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. Ensure services align with customer exp

In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Destination Knot is a dedicated

Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes. Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transfo

Customer Service Hospitality – Reservations. Join our team and assist clients with booking and managing hotel reservations. Hospitality or customer service experience is a plus.

Hospitality Customer Service – Hotel Reservations (Remote). Join our team and assist clients with booking and managing hotel reservations. Hospitality or customer service experience is a plus.

Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have working knowledge o

The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, pou

Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collec

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, m

The ideal candidate is a self-driven technician who excels in high-pressure environments, builds trust quickly, and prioritizes customer satisfaction and job accuracy. Provide timely follow-up and feedback to ensure customer satisfaction. Address customer concerns and objections with empathy and pro

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Handle all front desk related activities including:. Greet members, prospective members and gu

Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information us

Responsible for ensuring the consistent delivery and quality of guest service and immediately addressing and resolving guest challenges and feedback. Supervise and oversee the operational activities of Front Desk Clerks as related to Front Desk policies and procedures. This role will play a key role

Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manager until guest is completely satisfied.

You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby at

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!. Guest Service Agent/Front Desk Agent. Promptly and effectively deals with guest requests and com

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Respond to member questions and concerns in a timely and professional manner and elevate to As

As with all Academic Affairs positions, it is expected that this role will be filled by a person who subscribes to and exemplifies the university's core values in all interactions; demonstrates professionalism and collegiality; is collaborative and a team player; is ethical, transparent, and abides