Hospitality & Customer Relations Roles

Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests. Answer any questions guests may have regarding hotel, casino and community. Other duties as assigned by management.

Guest Services: Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns. Preferred Qualifications: Minimum of one year in customer service; hotel operations experience preferred. Hotel Management & Consulting

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Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues.

Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests w

Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate s

Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate. Responsible for guest satisfaction and complete flow of communication at and around the front desk. Communicates effectively and maintains positive worki

Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Requirements: Ability to verbally communicate effectively with guests and co-workers Physical ability to push, pull, bend, stoop, and upward reach as well as stand or walk for prolonged periods Ability to take some exposure to cleaning chemicals A great smile with the ability to provide a pleasant p

Wage Increases: New hires can earn wage increases at 30, 60, 90 days Employment Type: Full-Time Shift: Shifts from 7am to 3pm and 3pm to 11pm Application Deadline: March 27, 2026 Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor/Front Desk Agent for the Crowne Plaza KC Downtown in Kansas City, MO. The Front Desk Night Auditor is often the first point of contact and the first impre

Bring your skills to our team as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, provide friendly assistance to customers and team members, and work with supervisors to meet daily goals. Additional duties include help organize and maintain a tidy wo

Guest Service Agent/Front Desk Agent. Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!. Passionate about hospitality and creating an exceptional g

Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Welcome, register, check-in, and check out

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. Assists other Front Desk Personnel when need. Ability to effectively deal with

Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Maintain extensive knowledge of the hotel's services, facilities, and the local area.

You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; mai