Hospitality & Customer Relations Roles

Located in downtown Kansas City, steps away from the action in the Power & Light District, The Pool at One Light & Two Light is an urban oasis and escape for members of One Life, residents and their guests. Set amidst an amazing cityscape backdrop, the pool features private cabanas, full cocktail service, a swim up bar, and will offer the perfect warm-weather, sun-kissed-inspired menu. Coordinate seating arrangements to provide fast and courteous service to guests. Occasional bussing of tables when needed to expedite efficient seating of waiting guests. Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.

The Volunteer Program will be a driver to help achieve strategic tournament objectives alongside acting as a vehicle for positive social change, by helping strengthen social connections, increase in civic pride, employment & skills, and creating a movement to sustain and grow volunteering across Host Cities. Work closely with the Senior Manager to implement FIFA's volunteer recruitment and community engagement strategy. Volunteer Management Platform Proficiency: Become proficient in the use of FIFA's Volunteer Management Platform to help manage and support the volunteer experience including availability, preferences, assigned role, communication, scheduling. Compliance and Reporting: Ensure compliance with relevant laws, regulations, and policies related to volunteer management and event operations in their specific city. Proven experience and knowledge in sports, events, volunteer management, marketing, communication, community engagement or project management