Hospitality & Customer Relations Roles

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager. As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional s

Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and cred

Assists other Front Desk Personnel when need. EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. Post charges to guest rooms and house accounts using the computer.

The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Cross train in all front desk shifts and other departments in the hotel; Train new

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Category: Front Desk & Guest Services. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality

Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Must possess basic computer skills. Work cohesively with the team, supporting management and collaborating professionally with co-workers.

Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and cred

The Elizabeth Point Lodge is looking for a part-time, 2nd shift Front Desk Attendant to provide exceptional customer service to our guests. A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. Promptly

As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by:. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Post guest

Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Two years combined prior front desk and supervisor experience. Assists other Front Desk Personnel when need.

Must have an understanding of computers, phone etiquette and customer service. One to two years experience in a professional fitness center or customer service industry required.

Category:** _Front Desk & Guest Services_. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and ma

Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within three rings, etc. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accuratel

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. We are looking for a highly motivated individu

Front Desk Agents are a major part of the personality of the Hilton University of Florida Conference Center. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages

Front Desk Coordination: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Revenue Management: Executes the lead management process and completes all sales and marketing objectives. This is a critical, multi-faceted role where yo

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Category:** _Front Desk & Guest Services_. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agree

The Front Desk Supervisor ensures the accuracy, efficiency, and quality of all Front Office operations. Assist the Front Office Manager with hiring, training, and scheduling Front Office personnel. Follow up on VIP room blocks and inspect assigned rooms prior to arrival.