Hospitality & Customer Relations Roles

Have working knowledge of reservations and procedures, including how to take same day reservations. What you will be doing: Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when nec

Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services. Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's hi

The Elizabeth Point Lodge is looking for a part-time, 2nd shift Front Desk Attendant to provide exceptional customer service to our guests. A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. Promptly

Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within three rings, etc. Perform all daily audit functions for front office and each outlet of the hotel. Complete back-up of front office computer system and night audit

In offering a warm welcome to our hotel/resort, the Guest Services Agent provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. We are looking for a highly motivated individuals to join our Guest Services

Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns. A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations

Front Desk Agents are a major part of the personality of the Hilton University of Florida Conference Center. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages

Category:** _Front Desk & Guest Services_. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Operates the PBX equipment by accepting incoming calls,

Strong customer-relations skills with a total commitment to guest satisfaction. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Greet guests w

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by:. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Promptly a

Have working knowledge of reservations and procedures, including how to take same day reservations. Review any reservations with special requests and work to block rooms accordingly. Should be able to take reservations in approximately 2 minutes.

Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Strong team player, able to partner with management and other employees in a professional manner.

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest

The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Cross train in all front desk shifts and other departments in the hotel; Train new