Hospitality & Customer Relations Roles

Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Acquaint guests with city attractions, community e

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Category:** _Front Desk & Guest Services_. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, pr

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Supervises front office staff

Have working knowledge of reservations and procedures, including how to take same day reservations. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receivin

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Train, direct the work of, res

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Front Desk Agents are a major part of the pers

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Lead Front Desk Agent, you will be the first point of contact for guests, providin

Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Experience: 1 year of Customer Service experience preferred. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within three rings, etc. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, r

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Category: Fr

Assists other Front Desk Personnel when need. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Knows department fire prevention and emergency procedures.

As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by:. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Respond qu

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Provide exceptional customer service by being

Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Assists other Front Desk Personnel when need. Assign and instruct front desk clerks in details of work.

Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Assist in pre-registration and blocking of reservations when necessary.

Uphold spa cleanliness standards and assist with front desk operations. We are looking for an enthusiastic and sales-driven Spa Associate to join our Gainesville, FL team! As a Spa Associate, you play a critical role in driving membership sales, booking appointments, and enhancing client experiences