Hospitality & Customer Relations Roles

Collaborate with other IT organizations (Support Services, Quality Assurance, Communications) in delivering value to SNHU partners (workforce and customers) Maintain and mature runbooks, SOPs, and operational documentation to support knowledge transfer and continuity. Drive request handling, problem

Hourly HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental prog

Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms;

What you will be doing: Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Crestline Hotels and Resorts - - Responsibilities: Process all guest check-ins; Verify registration card information with the guest; Handle overbooked or walked in guests; Process all check-outs; Answer department telephone within 3 rings.

Understand, know and follow management company's accounting and credit policies and procedures. Perform all daily audit functions for front office and each outlet of the hotel. Guests should be treated promptly, warmly, courteously and professionally.

Handle guest complaints ensuring guest satisfaction. Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Whether you are just starting out in the hos

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously

You'll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel opera

In offering a warm welcome to our hotel/resort, the Guest Services Agent provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Pyramid Global Hospitality offers a range of employment benefits, including

Embassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Front Desk Agent to join our team! As Front Desk Agent you will represent the hotel to the guest throughout all stages of the guest's stay. Uses suggestive selling techniques to sell rooms an

Be knowledgeable of the hotel brand and various programs (travel programs, special offers). If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued

Responsibilities: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Handle guest complai

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs th

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. Driftwood Hospitality Management's company culture empowers our associates to t

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Potential career paths include: Front Desk Supervi