Hospitality & Customer Relations Roles

Guest Service Representatives are often the first in-person contact for hotel guests and support both the realized and unrealized needs of guests throughout the hospitality experience. Build rapport through purposeful communication to uncover guest expectations and needs. Whether at the desk or on t

Retrieve guest room key from guests. Inform guest of room safe and mini bar key and room key procedures. Maintain guest history files on all guests.

Sales or customer service experience. Insurance Sales Agent - Customer Service. Lucrative incentive sales plans, bonuses and sales contests.