Hospitality & Customer Relations Roles

The ideal candidate will bring extensive experience in hotel management, a proven track record of delivering exceptional guest experiences, a strong aptitude for team leadership and business acumen, and a hands-on leader who directly participates in and guides the activities of their team, showing a proactive and engaged approach to leadership. Provide strategic leadership and direction to all departments (front desk, housekeeping, engineering, F&B, revenue management, accounting, marketing, guest services), ensuring operational excellence and adherence to high-quality standards. Administer financial performance and revenue management to achieve growth targets and profitability. Minimum of 5 years Hotel General Manager experience in upscale/luxury hotels. Bachelor’s degree in hospitality management or a related field; advanced degree preferred.

Masa & Agave the ultimate cantina experience in the heart of downtown Minneapolis.. Using authentic flavors and techniques, we prepare corn masa starters, Mexico City-style tacos and other cantina classics to pair with your choice of over 200 agave spirits.. On Thursday-Saturday nights, come by late night for our live DJ and specially-priced tacos and tequila.. The ideal candidate will have experience working with multi-unit properties.. Organize and prioritize seating arrangements based on reservations and walk-ins.

Join the Rock'N Fish Manhattan Beach Team as an Lead Host/Hostess!. Rock'N Fish is currently seeking a superstar Lead host/hostess with prior hosting experience in a high volume restaurant.. Use Open Table software for reservations.. Zislis Group Inc. dba Zislis Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Join us in our mission to prioritize customer satisfaction, employee well-being, and community engagement as we aim to become the top choice for dining experiences.. Assist host or hostess by answering phones to take reservations or to-go orders and by greeting, seating, and thanking guests.. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom.. Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee and tea.. Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Ojo Caliente Mineral Springs Resort & Spa, nestled in the captivating high desert, invites individuals like you like you to contribute to our commitment to exceptional guest experiences.. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas.. Embrace the opportunity to contribute to a workplace that cherishes authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork.. Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers. Ojo Caliente Mineral Springs Resort & Spa is conveniently located near several vibrant cities and towns, making it easily accessible for Line Cook candidates like you.

At Toast we like to celebrate all of life's moments and raise a glass to living life to the fullest.. You work hard for us, we return the favor by helping you climb that ladder of success.. If you're the type of person who knows how to rise n' shine and take on the day, we would love to hear from you!. As the host you will be responsible for answering phones with a smile, sharing restaurant information with guests, assisting with reservations, and adding guests to a waitlist.. The hostess works closely with the wait staff to maintain an organized account of customers coming in and out of the restaurant and keep track of which tables are available or need to be cleared.

Summary: Breva is a neighborhood brasserie on the iconic Brighton Beach boardwalk serving New American cuisine and craft cocktails with stunning ocean views.. The Host will manage reservations, oversee the seating process, and contribute to the overall efficiency and success of the restaurant.. Receive and manage incoming reservations effectively, especially during peak hours.. Organize and prioritize seating arrangements based on reservations and walk-ins.. Manage takeout orders, coordinating with kitchen staff and ensuring timely pickup.

The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm.. The Host/Hostess works as a Front of House Team Member, providing superior hospitality in our Restaurant(s) by: Greeting guests with a smile, answering questions about various menu items, and serving beverages to Guests dining in the restaurant.. Host/Hostess provides prompt and personalized service experience that ensures 100% satisfaction.. Menu knowledge of all food, cocktail, liquor, wine and beer products to ensure the guest receives an enhanced experience.. Perform preparatory duties as assigned (e.g., polishing, folding, assist in table setup, ensure accuracy and details of reservations).

Great opportunity to gain experience in the hospitality industry or a college student.. The Host position in the Enjoy AM Restaurant Group is the first and last interactions our guests have.. Answering phone calls, taking reservations and answering questions.. Ability to provide top-notch customer service in a fast-paced environment.. A positive attitude and ability to work well under pressure with all restaurant staff.

Guest Service Agent. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.. This is a Full Time Evening/PM shift position. Provide local area information and assist with dining, transportation, and tour arrangements. Assist with front desk operations, including PBX and reservationist duties as needed

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone.. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.. The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience.. Assist with general cleanliness of the reception, cloakroom, and guest services area. Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience!. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Requires a flexible schedule that allows for overnight shift hours. This property is a franchise property managed by Encore Hospitality.

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually.. Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave. Verizon Wireless Discount. During the slow times, assists with maintaining the lobby, coffee stations, and assisting with breakfast. Be informed about daily operations and events and report any unusual occurrences immediately to the Assistant General Manager or the General Manager.

Duties include greeting and seating guests, answering phones, directing guests, and maintaining a smooth dining room service flow.. 1-2 years of upscale restaurant and bar experience.. Knowledge of food and beverage, fine dining, and service procedures.. Impeccable grooming, hygiene, posture, and adherence to dress code.. Note: This job description does not encompass all responsibilities of the position.

Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine.. Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs.. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. The Doubletree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area.

The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience.. Assist cashier in collection of money or credit cards from guests and servers as needed.. Have a complete knowledge of standards of service for receiving a room service order.. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role.. Travel to nearby spa locations as needed (gasoline expenses covered). Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred). A background in esthetics or skincare is a strong plus but not required

Hosts monitor the flow of the restaurant through managing seating, reservations, and wait lists.. The fast-paced and high-energy environment will challenge you as you play an important role in the overall success of the restaurant and guest experience.. $17.25 per hour plus tips. Contribute to Our Mission, Every Guest Leaves Happy, through teamwork, hospitality, proactive communication, and helping outside your role as needed.. Must be able to assist guests and possess great guest relations skills.

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities.. As an Assistant Front Office Manager, you will assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.. This job is the second in command in Front Office operations in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services.. Typically supervises front desk agents, and/or bell-persons, doorpersons, reservationists, concierge representatives, PBX, etc.. Qualifications and Requirements: Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.