Hospitality & Customer Relations Roles

As a Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.. You will manage reservations and waitlists efficiently, optimizing the flow of guests to maintain a smooth dining service.. Additionally, you will communicate effectively with the kitchen and wait staff to ensure that guest needs are met promptly.. Coordinate with the kitchen and wait staff to ensure timely service.. Organizational skills will help you manage reservations and waitlists effectively, ensuring a smooth flow of guests.

We are searching for a Host/Hostess to join our team at The Hotel Salem in Salem, MA. Our Host/Hostess team is the first and last people a guest interacts with; they are the people who represent the restaurant.. As a Host/Hostess, you will be part of a collaborative and passionate group that strives for an excellent guest experience.. Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues, PLUS ONE to ensure overall guest satisfaction. Work as a collaborative team to coordinate service between the first-floor restaurant, The Counte,r and our rooftop restaurant, The Roof. Help other departments as needed by running food, bussing tables, and performing a variety of other tasks with the goal of great guest service

The Lounge Host/Hostess role involves managing telephone calls, overseeing restaurant reservations, and. Communicate with Reservations Department regarding VIPs, special orders, cake orders, special. Clean menu covers, replace inserts, and general tidiness of podium area where necessary. Shut down the podium, forward phones to voice-loop, and stack menus at end of shift. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like ?

Host/ Hostess - Mesero. Our intent is to impress every guest with our Mexican Spirit, and American Life so they will not soon forget us and our High Level of Service.. As a Host/Hostess at Mesero, you are responsible for greeting guests, managing seating arrangements, and ensuring smooth guest interaction.. You will welcome and escort guests, present clean menus, manage reservations and wait list, and ensure that guests are treated with the utmost care and hospitality.. Answer phone calls and respond to guest inquiries about the menu, restaurant, or reservations.

Maintain a seating flow system utilizing the open table reservation system. Organize & maintain podium area, responsible for menu maintenance & general housekeeping of the entry way & promotional material / signage. Assist with In Room Dining order taking & delivery as needed. One-year experience in a high volume or fine dining restaurant or hospitality environment. Toaster, espresso machine, coffee machine, blender, Micros computer terminal, heat lamp, mop / bucket, cleaning chemicals, dustpan / broom

With a late-night food program, live DJs, dancing, and a stylish crowd of professionals, we come alive after dark.. Position Overview We are looking for an experienced nightlife host to help continue to build an elevated late-night experience for our guests.. This position will require having connections in the industry, oversee DJ scheduling, curating themed nights, interacting with guests, engaging with social media, creating and implementing marketing and promotional strategies, monitoring competitors, collaborating with ownership about music selection, and guiding DJs to follow ownership's visions. Deep knowledge and passion for music, DJ culture, and nightlife trends. Experience working with promoters, DJs, or entertainment booking

About Coach Grill: For decades, Coach Grill has been a landmark in Wayland, MA, providing an upscale dining experience that blends New England charm with the sophistication of a classic American steakhouse.. Known for our premium cuts of beef, fresh seafood, and expertly crafted dishes, we create memorable dining experiences for every guest.. The Host/Hostess is responsible for delivering hospitality to our guests with genuine and personable conversation.. This position is critical to our guests' overall experience as the Host/Hostess is the first and last impression.. Customer Focus - Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members

That's life at The Westin Nashville where more than half of associates move into second, third, or more roles with us.. Who knows, before you know it you are managing your own hotel/restaurant or owning it.. Maintaining the Host/Hostess Station: Keep the host/hostess station clean, organized, and well-stocked with menus, comment cards, and other necessary materials.. We are committed to Diversity, Equity, and Inclusion.. Reports To: Food & Beverage Manager

Part Time & Full Time Host / Hostess / Front Desk crewmembers average pay is $400 - $900 / week.. Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture.. Any previous experience in Guest relations or providing Guest service.. Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.. Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.

We are looking for a highly motivated, customer focused Lead Host/ess to join our team!. Answering the telephone, booking reservations, VIP notes and moving tables together to accommodate large parties.. Assist in coordinating reservations for holidays and special events. Minimum of 2 years lead host/hostess experience in a high volume or fine dining restaurant (preferred). We offer lawn and maintenance care, a garden center, a market, a farm to table restaurant featuring southern cuisine, with garden settings or water views.

As the first point of contact for our guests, the Host/Hostess plays a vital role in creating a warm and welcoming environment.. Present menus and explain basic concepts of Korean BBQ and other dishes if needed.. Handle guest concerns or complaints with grace, empathy, and prompt communication with management.. Provide Korean cultural hospitality with warmth, humility, and attention to detail.. We are looking for Dinner and Late Night shifts

As a Host/Hostess at Bathtub Gin, you'll play a crucial role in creating memorable experiences for our guests from the moment they walk through the door.. Previous experience as a host/hostess or in a customer service role preferred.. Opportunity to be part of a growing and dynamic cocktail bar.. If you're ready to be the welcoming face of our vibrant cocktail bar and create memorable experiences for our guests, we'd love to have you join our team!. Apply now with your resume and a brief cover letter telling us why you're the perfect fit for the role of Host/Hostess at Bathtub Gin.

Guest Services Manager - OEM. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.. The Guest Services Manager (OEM - Overtime Eligible Manager) is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.. Review daily Front Office work and activity reports generated by Night Audit.. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.

Houlihan's Restaurant and Bar is looking for cheerful, outgoing host/hostess to join our great team of hospitality professionals.. Completes wait sheets(by hand or Open Table). Competes table count sheets(by hand or Open Table). Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.. Must be able to control and utilize fingers to write, slice chop and operate equipment.

The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave.. Management Referral Program with up to a $4,000 payout for qualifying management positions. Employee Assistance Program (EAP) to assist with work life balance. Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.. Prior experience as a host/hostess or in a customer-facing role is preferred but not required.

Part Time & Full Time Host / Hostess / Front Desk crewmembers average pay is $300 - $700 / week.. Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture.. Any previous experience in Guest relations or providing Guest service.. Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.. Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.

Join a premier full-service hotel dedicated to providing an exceptional guest experience through outstanding service, luxurious accommodations, and top-tier amenities.. We are seeking an experienced and dynamic Guest Services Manager to oversee front desk operations, concierge services, and guest relations.. Supervise and support front desk, concierge, and guest services staff to ensure top-tier guest satisfaction.. Bachelor’s degree in Hospitality Management or a related field preferred.. Minimum of 3-5 years of experience in hotel guest services or front office management.

Part Time & Full Time Host / Hostess / Front Desk crewmembers average pay is $400 - $800 / week.. Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture.. Any previous experience in Guest relations or providing Guest service.. Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.. Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.

The dedication of our people is what sets our company apart, offering the best hospitality to our guests and each other every day.. As a host, you will work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide our guests with an exceptionally distinctive dining experience before they even order food!. Answering phone calls, taking reservations, and answering questions. Great American Restaurants owns and operates 14 high volume, upscale casual restaurants and 3 artisan bakeries in the Washington, DC metropolitan area.. Our locations include: Patsy’s American – Randy’s Prime Seafood & Steaks – Ozzie’s Good Eats – Jackson’s – Artie’s – Carlyle – Mike’s American – Silverado – Best Buns – Coastal Flats – Sweetwater Tavern

We are seeking a dynamic and customer-focused Front Office Manager to join our team in Bandung, Indonesia.. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and overseeing smooth front office operations at our hotel.. Lead and manage the front office team, including reception, concierge, and reservations staff. Strong financial acumen and experience in budgeting and revenue management. Familiarity with the local tourism industry and attractions in the Bandung area