Hospitality & Customer Relations Roles

We are seeking a proactive and service-oriented Client Relations Manager/Hospitality Manager to lead our reception and hospitality operations. This position plays a critical role in ensuring an exceptional client and guest experience while maintaining operational excellence across front desk services, hospitality functions, and event coordination. The ideal candidate will be a natural leader with a strong background in customer service, staff supervision, and office operations. Oversee guest services, reception coverage, and coordination of office events and meetings. Support CAID in planning and executing office meetings, events, and conferences, including catering logistics and room setup.

We leverage our infrastructure (space, values-led community, talent, resources) to drive community-led change andpromote the social impact sector.. IHSF is looking for a business and cultural leader who increase revenues, social impact, and member/staff satisfaction.. BA / BS or equivalent in Business, Hospitality, Sales or other related degree (MBA preferred). Experience in hospitality, marketing, retail, startups, consulting, accelerators, or other related industries a plus. Thrive in a fast paced environment while maintaining excellent attention to detail, skunk works problem solving and do more with less attitude, willingness to roll up sleeves and dive in to help next to your reports (player coach orientation)

Manages the OTA Strategy in collaboration with Revenue Management through monthly market leader reviews and media investments.. Identify and secure strategic partnerships that enhance visibility and drive high-yield business.. A visionary commercial leader with 8+ years of experience in hospitality marketing and sales.. Sign in to set job alerts for “Hotel Director” roles.. Hotel Director of Operations (multi-property)

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.. You have a proven track record of success in hotel management and you want to grow, taking your career to the next level.. Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.. You have a strong hotel management background and an obvious passion for the hospitality industry.. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.. The Senior Sales Manager role has potential to grow into a Director of Sales & Marketing Role with Springboard Hospitality.. Reports to Regional Director of Sales & Marketing and Hotel General Manager. Be familiar with all OLS Hotels and Resorts, d.ba. Springboard Hospitality sales policies, and selling techniques with an emphasis on maximizing occupancy, ADR, and banquet & catering revenues.. Dry cleaning services

Method Hospitality has welcomed a series of new food and beverage concepts to the growing scene in downtown Detroit.. Hiroki San , a new iteration of Method's famed Philadelphia eatery, Hiroki, that will feature izakaya and omakase style dining and will have two additional spaces to enhance your experience; Sakazuki , an intimate street-level sake pub featuring exclusive Japanese libations;and Aladdin Sane , a dreamy, upscale cocktail escape with a selection of world-class whiskeys and spirits from around the globe.. Upon arriving, the host should look through the day's reservations and clock any special notes, ironing out plans to accommodate guest needs/celebrations. Knowledge of both classic and current food and beverage trends. Minimum 1-2 years of service experience in an upscale setting

Job Summary:The Hotel Front Desk Supervisor at DoubleTree Deerfield Beach, FL is a full-time, hourly position in the hotel/hospitality industry.. As a key member of our customer service team, the Front Desk Supervisor will oversee the daily operations of the front desk, ensuring exceptional guest experiences and upholding the hotel's standards of service.. This individual contributor role is located in Deerfield Beach, Florida and offers a competitive hourly wage of $18 per hour, paid biweekly.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.. All qualified applicants will receive consideration for employment without regard to these protected categories.

Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas.. 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.. Managing Spa Sales and Marketing Strategy. Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.

Guest Services Coordinators are responsible for helping Guests enjoy their stay at our resort through: setting expectations and troubleshooting and resolving Guest situations.. Fulfills guest inquires by utilizing in depth knowledge of the Universal Orlando resort as well as the general Orlando/Metro Orlando area.. Performs concierge duties to provide the ultimate guest experience and one stop shopping such as: upgrades on all ticket media, restaurant and hotel reservations, lost children, transportation needs and foreign currency exchange.. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.. Performs concierge duties to provide the ultimate guest experience and one stop shopping.

Weekend Hotel Night Auditor (FRI & SAT). Our property is growing rapidly and we are looking for a night auditor who loves working with people and possesses a strong commitment to customer satisfaction!. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required. The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus.

We are seeking a dynamic and experienced General Manager to oversee the operations of our fine dining restaurant.. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the restaurant's success.. - Collaborate with the kitchen team to ensure high-quality food preparation and presentation. - Previous experience in restaurant management or hospitality management. - Knowledge of fine dining service standards

Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona, features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings.. From breakfast, lunch, and dinner to exceptionally curated private events, pop-up dinners, and local gatherings utilizing all nine acres of our beautiful property.. Our Chef's garden, fruit and olive orchards, and vineyard provide a truly unique farm to table experience for our guests and staff alike.. The main responsibilities will include checking in and out hotel guests, serving as the primary point of contact for guest communications via telephone, email, and mail/message service, as well as assisting with hotel reservations and concierge services.. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services.

We're partnering with the world's leading hotel operators to increase the efficiency of their food and beverage operations – and beyond.. Uniforms & paid training Provided Lunch/dinner Competitive Salary Flexible Schedules Breakfast, lunch, and dinner shift meal/family meal Expansive growth opportunities into leadership positions for highly qualified applicants Butler Hospitality is a tech-driven hospitality company that has redefined room service.. We take over the Food & Beverage Departments for our hotel partners and run their room service operations.. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests.. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami.

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Perform additional bookkeeping, administrative, and accounting procedures as required. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Our property is seeking a night auditor to join our growing group of hospitality professionals.. This is an overnight shift position.. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience!. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding.. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance.. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience!. Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt.

We stay active in the local community through Jim’s involvement in Rotary and the Economic Development Committee, and our office is a lively hub with lots of in-person customer interactions.. If you enjoy building relationships, being part of a tight-knit team, and making a real impact in people’s lives, you’ll feel right at home here.. As a Customer Relations Representative - State Farm Agent Team Member with Jim Ledbetter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.. Your attention to detail, customer service skills, and desire to help people make you a fit.. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

The Hotel Concierge provides exceptional customer service to hotel guests by offering assistance with various requests, including restaurant reservations, event tickets, transportation, sightseeing recommendations, and other guest services. Assist with special requests such as booking transportation (e.g., taxis, airport shuttles), arranging spa appointments, or providing directions. Handle guest requests for personal services, such as dry cleaning, shoe polishing, or deliveries. Coordinate with hotel staff to ensure special arrangements (e.g., flower delivery, birthday celebrations, or romantic getaways). Technology Proficiency: Familiarity with hotel management software, booking systems, and Microsoft Office Suite.

The Hotel Front Office Manager is responsible for overseeing all aspects of the front office operations, including guest services, reservations, and front desk staff.. The Front Office Manager ensures that guests have a positive experience from check-in to check-out and that all front office operations run smoothly.. Responsibilities: Oversee all front office operations, including guest services, reservations, and front desk staff.. Requirements: Bachelor's degree in hospitality management or related field. Minimum of 5 years of experience in hotel front office operations